We are still trying to keep up with the huge influx of orders! We're running about two weeks behind right now. I hope to get caught up in the next week or so. We like to get things out the same day but that just hasn't been possible with how much you guys seem to love tools. If you're in a big hurry, contact us and we will see what we can do for you. - Management
If we have sent you something you are unhappy with please feel free to return it. Just send it back with a note that has your order number and we'll take care of the rest.
If we sent you something that was damaged or was the incorrect item, give us a call 816-421-4752 or email us sales@harryepstein.com and we'll a return label sent to you so you can send it back and have it replaced.
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